We’re here to help with your ColloFlex order.
Have a question about your order, ingredients, shipping or wholesale? Our small team behind ColloFlex reads every message and aims to reply as quickly as possible with clear, honest information – no scripts, no bots.
Email support
For anything that needs a proper written reply – ingredient questions, order issues, address changes or general product advice – email is usually the best option.
Email: support@colloflex.com
WhatsApp / Telegram
For quick questions or urgent delivery updates, you can send us a message on WhatsApp or Telegram. If your question is complex, we may still follow up by email.
WhatsApp/Telegram: +6018-211 9951
Send us a message
Use the form below for questions about your order, ingredients, shipping, returns or wholesale. Please provide as much detail as you comfortably can so we can help you in one clear reply.
Business & registration details
Brand: ColloFlex – once-daily vanilla adult milk drink
Company: FSF Global Trading (003756234-X)
Registered address:
53, Jalan Sungai Merbau 32/93,Kemuning Greenville,
40460 Shah Alam, Selangor,
Malaysia.
All orders from Colloflex.com are processed and fulfilled by FSF Global Trading in Malaysia.
Operational & returns address
Our warehouse and operational hub are located at:
Semenyih Integrated Industrial Park,43500 Semenyih, Selangor,
Malaysia.
Returns are accepted for unopened products only within 14 days of delivery. Please contact us before sending anything back so we can provide the correct reference and instructions.
Policy effective date: 14 February 2025. For full details, please see our Shipping & Delivery and Returns & Refunds policy pages.