Effective date: 14th February 2025
This Medical & Nutrition Disclaimer applies to all content and products offered on colloflex.com (the “Site”), including ColloFlex Collagen Type II & Colostrum Adult Milk Drink and any future ColloFlex products.
“We”, “us” and “our” refer to FSF Global Trading (ColloFlex).
1. Not medical advice
The information on this Site (including product descriptions, blog posts, FAQs, emails, downloadable materials and messages from our support team) is provided for general informational and educational purposes only.
It is not:
- Medical advice
- A diagnosis of any health condition
- A treatment plan
- A substitute for consultation with a doctor, pharmacist, dietitian or other qualified healthcare professional
You should not use the information on this Site to diagnose or treat any health problem, illness or disease.
Always talk to a qualified healthcare professional about any questions you have regarding:
- A medical condition
- Symptoms, pain or discomfort
- Changes to medication, diet, exercise or supplement routines
2. Products are food supplements, not medicines
ColloFlex is sold as a food supplement / adult milk drink, not as a pharmaceutical product.
Our products:
- Are not intended to diagnose, treat, cure or prevent any disease
- Are not a substitute for prescribed medications or medical treatments
- Should be used as part of a balanced diet and healthy lifestyle
Statements about benefits such as joint comfort, mobility, energy or gut comfort refer to general, supportive roles of nutrients when used as directed, and are not promises of specific outcomes for every individual.
3. Individual results vary
Many adults choose ColloFlex as part of their daily routine. Some customers report:
- Feeling more comfortable in their gut after taking ColloFlex once a day
- Experiencing easier everyday movement and joint comfort over time
- Feeling less tired after long working hours when they use it consistently
These are subjective, self-reported experiences. Your own experience may differ.
Results depend on many factors, including:
- Age, overall health and lifestyle
- Existing medical conditions and medications
- Diet, sleep, stress and physical activity
- Consistency of daily use
We do not guarantee specific results within any fixed time period.
4. Talk to your doctor first if…
You should consult a doctor or other qualified healthcare professional before using ColloFlex or any supplement if:
- You are pregnant or breastfeeding
- You have a chronic medical condition (for example: heart disease, kidney disease, liver disease, autoimmune conditions, metabolic disorders, etc.)
- You have a history of food allergies or severe intolerances
- You are taking prescription or over-the-counter medications (including blood thinners, blood pressure medications, diabetes medications, immune-modulating drugs, etc.)
- You are planning to give the product to someone else who may have health issues
- You are unsure whether ColloFlex is appropriate for you
If you experience any unexpected or adverse reaction while using ColloFlex, stop taking it and seek medical advice immediately.
5. Allergies, intolerances & ingredient sensitivities
ColloFlex contains dairy-derived ingredients and other nutrients that may not be suitable for everyone.
Before using ColloFlex, carefully read:
- The full ingredient list on the label
- Any allergy statements
- The nutrition information panel and usage instructions
Do not use ColloFlex if you are allergic or intolerant to any of its ingredients (for example, cow’s milk proteins, colostrum or any listed component).
If you are unsure whether specific ingredients are safe for you:
- Consult a doctor, allergist or dietitian before use.
6. Not suitable for children unless advised
ColloFlex is formulated for adults and seniors.
- It is not intended for children or teenagers unless a qualified healthcare professional specifically recommends it and supervises its use.
- Do not give ColloFlex to children as a replacement for medical treatment or prescribed nutritional products.
7. Supplements are not a substitute for a healthy lifestyle
Food supplements, including ColloFlex, should be viewed as supportive additions to a balanced lifestyle. They are not a replacement for:
- A varied, nutrient-dense diet
- Adequate hydration
- Regular physical activity appropriate for your abilities
- Proper sleep and stress management
- Medical treatments prescribed by your doctor
You should not discontinue or change prescribed medications based on information from this Site. Any change in medication or treatment must be supervised by a healthcare professional.
8. Regulatory statements
For customers in the United States:
The statements made about our products have not been evaluated by the U.S. Food and Drug Administration (FDA).
Our products are not intended to diagnose, treat, cure or prevent any disease.
For customers in the European Union / United Kingdom:
Our products are sold as food supplements. Food supplements should not be used as a substitute for a varied and balanced diet and a healthy lifestyle.
For customers in other countries, please refer to your local regulations and guidelines for food supplements and consult your healthcare professional if in doubt.
9. Fitness, lifestyle & general wellness content
From time to time, our Site, blog or marketing materials may include:
- General tips related to movement, stretching or light exercise
- Suggestions about daily routines, sleep, hydration or diet
- Educational content about ingredients, nutrients or general wellness
This content is general information only and is not tailored to your individual health situation. It does not replace:
- Personal medical advice
- An individual nutrition or exercise plan designed by a qualified professional
Always follow the advice of your doctor or healthcare provider over any general information you read online.
10. Customer reviews, testimonials & stories
Customer reviews and stories displayed on our Site or marketing materials are:
- Individual opinions based on personal experiences
- Not verified medical evidence or clinical data
- Not intended to represent typical results or to guarantee similar outcomes for all users
We may edit reviews for spelling, grammar and length, but we do not change the meaning of genuine customer feedback.
11. External links & third-party content
Our Site may contain links to external websites, research articles, blogs, social media posts or other third-party content. These links are provided for convenience and informational purposes only.
We do not:
- Control or endorse the medical or nutritional claims made on third-party sites
- Guarantee the accuracy, completeness or safety of any external content
Always evaluate information from external sources critically and consult a healthcare professional if you have questions about your health.
12. Your responsibility
By using this Site and purchasing our products, you acknowledge and agree that:
- You are responsible for your own health decisions.
- You will read and follow the instructions and warnings on the product label.
- You will consult a healthcare professional if you have any questions about whether ColloFlex is suitable for you.
- You will not use information from this Site as a substitute for professional medical advice, diagnosis or treatment.
If you do not agree with this disclaimer, please do not use this Site or our products.
13. Contact us
If you have questions about this Medical & Nutrition Disclaimer or our products, please contact:
FSF Global Trading (ColloFlex)
Email: support@colloflex.com
WhatsApp / Telegram (messages only): +60 18 2119951
Operational address: Semenyih Integrated Industrial Park, 43500 Semenyih, Selangor, Malaysia